5 MARCHAUNT'S PLACE

When you make a reservation with us, you accept our Terms and Conditions as set out below and those that are set by any online service that you may have used to make a reservation.

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CANCELLATION POLICY

Please read our Cancellation Policy before making your reservation.

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PRICES

We reserve the right to change our rates at any time. The rates of reservations made prior to any change will be honoured except where the changes are as a result of errors or omissions.

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RESERVATIONS AND DEPOSITS

In order to secure a reservation using this website, a valid debit or credit card must be provided at the time of reservation.

 

The equivalent of 1 night's stay is required at the time of booking.

 

The full balance of your reservation must be received no later than 10 days before your check-in date. Reminders may not be sent. We reserve the right to cancel your booking and retain your deposit if we have not received cleared funds for the full amount of your booking by this time.

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CHILDREN UNDER 2 YEARS

Unfortunately, our property is not suitable for children under 2 years of age.

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OCCUPANTS

A list of all guests is required at least 5 days in advance of check-in (full names and ages if under 18). NO ADDITIONAL GUESTS may visit/stay unless requested in advance and accepted by the host.

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PARTIES  AND EVENTS

You may not hold parties or events at the property or in the courtyard. Hen and Stag parties are explicitly prohibited.

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QUIET TIMES

Please respect our neighbours at all times and observe quiet between 9 pm and 9 am.

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CCTV

The property, car space and communal areas are continuously monitored by CCTV.

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DAMAGE AND BREAKAGE

Please take care of our home and its contents and notify us immediately if anything is damaged, breaks or is adversely affected. We accept minor wear and tear, but any rectification of significant damage caused by you or your party, or replacement of contents deemed necessary will be charged to you.

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MISSING INVENTORY

We reserve the right to charge for missing items identified after your stay.

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ARRIVAL AND DEPARTURE

Check-in is after 3 pm on the day of arrival. Check out is before 11 am on the morning of departure. We may be able to accommodate alternative times, but these must be agreed in writing before check-in.

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KEYS

You will have full access to the house throughout your stay using the key made available to you when you arrive. You accept full responsibility for the key during your stay, and accept that lost keys will be charged at £30.00 each, plus any costs incurred if any additional remedial work is required, such as replacing locks.

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Wi-Fi

By using our Wi-Fi service you agree to our WiFi Policy in force during your stay. 

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PETS

You may not bring pets into the property, communal areas or courtyard

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CAR PARKING

A single car parking space is available for your exclusive use. The car space may not be used by anyone not staying at the property unless agreed in writing before check-in. There are several public car parks within 2 minutes walk from the house.

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OUR LIABILITY

We accept no liability for any loss, damage or injury to you, any member of your party, vehicle or possessions.

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SMOKING AND NAKED FLAMES

Smoking (including vaping), naked flames, candles, BBQs and matches are strictly prohibited in the property, courtyard and communal areas of Marchaunt's Place.

Offending guests will be required to leave immediately, their stay will be terminated and they will become liable for the costs of professionally cleaning affected rooms. No refunds will be made for such termination.

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TERMINATION POLICY

We reserve the right, at our discretion, to terminate, without notice, your booking because of unacceptable behaviour or actions that are contrary to our Terms and Conditions or house rules, or are likely to endanger or offend others. In such circumstances, no refunds will be made.

 

OVERLOOKED BELONGINGS

On request, we will return personal items that have been inadvertently left at the property following departure. Items will be kept for 14 days. There is a minimum charge of £10 to cover postage and packaging. We accept no liability for overlooked belongings or their safety during transit.

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DATA PROTECTION

Please refer to our website for details our Privacy and Cookie Policies

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We reserve the right to amend these terms and conditions at any time.

You acknowledge and agree that all intellectual property rights (including, but not limited to, copyrights (including rights in software), trademarks, database rights, patents and inventions) in and relating to the service are owned by us and our licensors or contractors. Nothing in this agreement operates to transfer any such intellectual property rights to you.

We reserve the right to assign or sub-contract any of our rights and obligations under this agreement without notice to you.
If any provision of this agreement is found to be unenforceable by a court of competent jurisdiction, the other provisions shall nevertheless remain in full force and effect.

This agreement is governed by the laws of England and the parties hereto submit to the non-exclusive jurisdiction of the English courts.

 

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